Westchester County

Communications Unit

Communications Unit

The Communications Unit personnel of the Patrol Services Division provide the critical lifeline of communications between officers and County Police Headquarters. They are the first voice the public hears when calling for help.  

Communications is an integral part of all aspects of the patrol function. Communication officers are adept at prioritizing calls and dispatching officers to people who need help. 

In addition to communicating with patrol officers, the department's civilian and police communications personnel field a variety of calls from the public at all hours, giving information on road closures and vehicle impounds and receiving information on criminal activities, medical cases, motor vehicle accidents, suspicious activity and roadway conditions.  

PSD communications officers facilitate a constant flow of information and coordinate police, fire, emergency medical services, Department of Transportation and tow company responses. They are the voice of Patrol.